Privacy Policy

Last Updated: 01/08/2025

AMGR Property Management Ltd. ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website and services.

1. Who We Are

We are AMGR Property Management Ltd., a family-owned property management company based in South Yorkshire, United Kingdom.

Registered Address:
Unit 6 Acorn Business Park
Woodseats Close
Sheffield, S8 0TB
United Kingdom

Contact Email: contact@amgrproperty.com

For data protection purposes, we are the "data controller" of your personal information.

2. Information We Collect

We may collect and process the following information:

Identity & Contact Details: name, email address, phone number, postal address.
Booking Information: details of your reservations, property preferences, and stay details.
Payment Information: payment card details (processed securely via PayPal – we do not store your full card details).
Communications: any correspondence you send to us (e.g., via contact forms or email).
Technical Information: IP address, browser type, and usage data when you visit our website.

3. How We Use Your Information

We use your information to:

Process bookings and payments.
Communicate with you about enquiries, reservations, and customer support.
Improve our website, services, and user experience.
Meet legal and regulatory obligations.

We will only use your personal data where we have a lawful basis to do so, such as fulfilling a contract, complying with legal obligations, or with your consent.

4. Sharing Your Information

We may share your data with:

Service providers (e.g., PayPal for secure payment processing).
Regulatory authorities if required by law.
IT and hosting providers who help us operate our website.

We do not sell or rent your personal information to third parties for marketing purposes.

5. Data Security

We take appropriate security measures to protect your personal data against loss, misuse, and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. International Transfers

Your personal data is stored within the UK and the European Economic Area (EEA). If we ever transfer your data outside the EEA, we will ensure it is protected by appropriate safeguards.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

8. Your Rights (GDPR)

Under UK and EU data protection law, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data where there is no legal reason to keep it.
Object to processing of your data for certain purposes.
Request restriction of processing in certain circumstances.
Request transfer of your data to another provider (data portability).
Withdraw consent at any time (where consent was the lawful basis for processing).

To exercise your rights, please contact us at contact@amgrproperty.com

9. Cookies

Our website may use cookies to improve user experience and analyse site traffic. Cookies are small files stored on your device. You can control cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Last Updated" date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

📧 Email: contact@amgrproperty.com
📍 Address: Unit 6 Acorn Business Park, Woodseats Close, Sheffield, S8 0TB, United Kingdom

If you are not satisfied with how we handle your data, you also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.